Ordering Info
While cast glass is as rugged and durable as granite, while the tools used to cut, engrave and polish the two mediums are the same, and handling is virtually identical, cast glass is a new idea to the cemetery community, and the first step in ordering a Cast Glass Monument is introducing our memorials to your cemetery. Some cemeteries have very strict guidelines for memorials, and though most will have no definitive conclusion on cast glass, it is often left to the cemetery’s board to grant permission. Please feel welcome to ask us to contact your cemetery, or for more technical information to present to the directors. Upon thorough examination, it will become clear that glass is an excellent exterior sculptural medium and behaves almost identically to the very best examples of granite.
Deposits
Artistic Legacy does require a 50% deposit to activate an order. We accept Visa, Mastercard and Cashiers Check. All balances are due upon completion, client inspection, and shipping. We cannot ship any memorial or signage prior to full payment.
Shipping Information
Ordering may be done via email, standard postage or by visiting us directly. Please allow 8 weeks from date of order for available styles and options and 12 weeks for custom choices. Artistic Legacy can have your monument shipped anywhere in the world. It will arrive ready for installation and include mounting instructions.
Warranty
We ask that you immediately open the crate and inspect your monument. Each glass piece is unique and original, and may have varying bubble patterns, surface texture and personality. Artistic Legacy through our manufacturer, provides a (5) year warrantee on all materials and craftsmanship in the event of natural breakage. We cannot warrantee against improper handling or installation, vandalism, or chemical deposits. We ask that you inspect your monument upon receipt, sign your warrantee and return within two weeks of arrival. We will store your records and stand behind our product to the fullest of our ability, including full replacement. Artistic Legacy does not hold liability in second party labor or materials, any issues regarding personal injury, or misrepresented text and placement options. Please review your engraving information thoroughly before placing an order. Carved letters and numbers cannot be removed or altered after completion.
Artistic Legacy
600 12th Ave South
Nashville, TN 37203
Studio: 615-974-0294
